It doesn’t matter if you’re on the latest version or on a version that’s 10 years old – it’s always free.
Because I have them as a backup, I also try to answer as many tech support questions as I can. You can follow this link then click on Request for Tech Support or just feel free to copy me on that email to Carlson.
BIG REQUEST: When calling or emailing for technical support, the first question you’ll likely get from either me or Carlson is “Are you using the current build?”. If you want us to love you even more make sure to say, “Oh, by the way, I’ve already checked and I’m using the current build”.