Just getting started…? Try these FAQs!
Installing and Registering
FAQ: How do I register my Carlson Software? And what are change keys?
FAQ: Can I install my Carlson desktop software on two computers?
FAQ: What happens if I get a new computer and need to reinstall Carlson?
FAQ: What happens if I get a new computer and need to reinstall Carlson?
Tracking my Licenses and Keeping Up to Date
FAQ: That CAD Girl Customer Portal
FAQ: My Maintenance is Current… Where’s My Upgrade?
FAQ: When I upgrade, do I immediately lose access to the older version of my software?
FAQ: I can’t seem to keep up with my Carlson maintenance – Can you help?
FAQ: Do I qualify for an automatic upgrade to the new version of Carlson?
Technical Support
FAQ: Where do I get support for Carlson Software and how much will it cost me?
FAQ: How can I be sure I’m running the latest build of my Carlson Software?
FAQ: How can I find out when new versions or builds of Carlson are released?
FAQ: Where do I find the build date or build number of my Carlson Software?
FAQ: I think I found a bug in my Carlson Software – how can I get it resolved?
FAQ: What is the latest and greatest version/build of my Carlson Software? (a running thread)
FAQ: What is “The Little CAD Engine That Could” Website?
Training
FAQ: What options do I have for training on CAD or Carlson Software?
FAQ: Am I eligible to attend your Carlson Software webinars for free?
FAQ: Before I buy, can I attend a webinar for free?
FAQ: Does That CAD Girl training qualify for PDH/CEU/continuing education credit?