FAQ

Do I need to uninstall the progeEARTH trial before installing the full version?

Yes. If you already downloaded and installed the progeEARTH trial, you will need to remove it before installing the full version of progeEARTH.

To remove the trial, use Add or Remove Programs in the Windows Control Panel.

Do I need to reset the progeCAD user interface after removing progeEARTH?

Yes. After removing the progeEARTH trial, you should reset the progeCAD user interface before installing the full version of progeEARTH.

You can do this through the progeCAD Center, which is installed when progeCAD is installed.

How do I reset the progeCAD user interface?

To reset the progeCAD user interface:

1. Open the Windows Start menu.
2. Look for the progeCAD folder.
3. Start the progeCAD Center.
4. Go to Settings > Repair.
5. Make sure the profile you are using is selected, usually Default.
6. Press OK.
7. Accept the default selection in the dialog box.
8. Press OK again.

Your menus should now be reset and ready for the progeEARTH installation.

Do I need progeCAD Professional installed before installing progeEARTH?

Yes. You must have progeCAD Professional installed before installing progeEARTH.

The correct version of progeCAD is required. progeCAD must be the same version required for your progeEARTH installation.

Where do I download the full version of progeEARTH?

When you are ready to download and install progeEARTH, scroll to the bottom of this FAQ to find the correct download link.

After downloading the installer, you should copy the file to a removable storage device, such as a jump drive, as a backup.

How do I activate my progeEARTH license?

To activate progeEARTH, use your assigned serial number along with the Product I.D. that appears in the Registration Dialog Box.

You can register the program online here:

Register progeEARTH online

How many computers can I install progeEARTH on?

progeEARTH licenses are valid for installation on only one computer at a time.

How do I move or reinstall progeEARTH on a new computer?

To move or reinstall progeEARTH, follow the same installation steps outlined above.

Before installing on a new computer, you must request that your license be unlocked.

Please contact support here to unlock your license:

progeCAD USA Support

Once your license has been unlocked, you can proceed with the installation and activation on the new machine.

What information do I need to save?

Be sure to print and save your progeEARTH serial number. You will need it if you ever need to reinstall or move the software.