CAD Software Support
Consider us a resource for all your land development-related CAD questions.
If we don't know the answer, we'll send you to someone who probably will
- even if it's one of our competitors.
Carlson Software & IntelliCAD
The only caveat to the free tech support – from us and from Carlson – is that free tech support does NOT mean free training. We’re here to help find a command, figure out if your problem is a feature or a bug in the software or provide other relatively short answers to your relatively short questions.
See our Training page to find out more about those services.
- Hours: Mon-Fri, 8:00 am – 6:00 pm Eastern
- Email: [email protected]
- Telephone: 606.564.5028 or 800.989.5028
- FAQs: Carlson Software
- FAQs: Buying Guide
- FAQs: IntelliCAD
- FAQs: Installation & Tech Support
- Download Carlson Software and Request 30 Day Trial Codes
- Carlson Software Home Page
- Carlson Knowledge Base
- Carlson Desktop Software System Requirements
- Carlson SurvCE/SurvPC System Requirements
- Carlson SurvCE/SurvPC Supported Hardware
- Carlson Software Self-Study Manuals by That CAD Girl
- Carlson Software Product Manuals – Download PDF Version
- Carlson Software Product Manuals – Order Print Version
- Carlson Software Training Movies
Create Centerline File and Create Station Labels with Carlson Civil
Create Cross Sections in Contours with Carlson Civil
Create Profile from Contours in Carlson Civil
Create Surface from Contours in Carlson Civil
Creating Roadway Templates in Carlson Civil
Hydrology Overview with Carlson Hydrology
LotNet Overview with Carlson Survey
Road Network Overview with Carlson Civil
Carlson Software Training Videos
Visit our new Videos page for recorded videos for all products
If you are using Carlson with IntelliCAD, technical support is available directly through Carlson.
Carlson & IntelliCAD Technical Support Contacts
- Hours: Mon-Fri, 8:00 am – 6:00 pm Eastern
- Email: [email protected]
- Telephone: 606.564.5028 or 800.989.5028
You can also visit our IntelliCAD FAQ pages to learn more including information about Esri’s offer for those using Carlson with IntelliCAD
IntelliCAD Training Handouts
IntelliCAD Training Videos
Visit our new Videos page for recorded videos for all products
Autodesk Civil 3D and Land Desktop
AutoCAD
- Autocad Home Page
- AutoCAD Discussion Groups
- AutoCAD Updates & Service Packs
- AutoCAD System Requirements
Civil 3D
- Civil 3D Home Page
- Civil 3D Discussion Groups
- Civil 3D Updates & Service Packs
- Civil 3D System Requirements
DWG True View
Making Sheet Set Manager Work for You in AutoCAD
AutoCAD Model Space and Paper Space
Mouse Button Cheat Sheet for AutoCAD
Drawing Orientation and Rotation in AutoCAD
Using Visibility Parameters in Dynamic Blocks to Create a Key Map with AutoCAD
AutoCAD Training Videos
Visit our new Videos page for recorded videos for all products
You may still find some answers to support questions by scouring and searching the Civil 3d Discussion Groups.
Land Desktop Training Handouts
- Creating a Horizontal Alignment in Land Desktop
- Working with Layer Prefixes in Land Desktop and Civil Design
- Basics of Existing Ground Surface Generation with Land Desktop
- Calculate and Import Watersheds with Land Desktop
- Volume Calculations with Land Desktop
- Land Desktop Contour Utilities
- Create Proposed Vertical Profiles with Land Desktop
- Overview of Description Keys with Land Desktop
- Import & Elevate Contours From GIS Shape Files Using Map with Land Desktop
- Importing Points into Land Desktop
- Land Desktop Layer Management Tips
- Overview of Profiles in Land Desktop
- Basic Steps of Parcels Layout, Numbering and Reporting in Land Desktop
- Pipe Run Sequence of Steps in Land Desktop and Civil Design
- Pipes with Land Desktop and Civil Design
- Point Management with Land Desktop
- Land Desktop Project Management
- Extracting Existing Ground Cross Sections in Land Desktop and Civil Design
- Roadway Design Sequence in Land Desktop and Civil Design
- Terrain Modeling Rules in Land Desktop and Civil Design
General CAD (AutoCAD & IntelliCAD)
National CAD Standard
What’s New in the Latest Version of the NCS?
National CAD Standard v6 Content
Implementation Tips for the US National CAD Standard, Version 6
You can also click here to find FAQs on the National CAD Standard
Professional Surveyor Articles
Professional Surveyor Article – Field to Finish Follow Up
Professional Surveyor Article – Sharing Data with LandXML
Professional Surveyor Article – Conquering Problem Drawings
Professional Surveyor Article – The Key to Standardizing Annotation in CAD Files
Professional Surveyor Article – The Key to Standardizing Annotation in CAD Files-Part 2: Linetypes
Professional Surveyor Article – The Key to Standardizing Annotation in CAD Files-Part 3: Dimension Styles
Professional Surveyor Article – Software Review: AutoCAD and IntelliCAD
Professional Surveyor Article – Dynamic Blocks
Professional Surveyor Article – My Evolution from Land Desktop to Carlson Software